Administration Assistant

The primary responsibility of the Administration Assistant is to provide first class administrative support to Account Managers, Senior Client Account Managers and the Executive Management Team, to ensure that the day-to-day activities and associated business support operations of the company are carried out smoothly and efficiently thereby ensuring a world class service to clients at all time.
Summary of role
This is an all encompassing role entailing responsibility across a wide variety of business functions:

• Administration & Office Management • Operational Support • Account Management Support • HR Support • Sales & Marketing Support
Responsibilities and accountabilities
Administration • Meet and greet visitors • Schedule meetings, book meeting rooms & refreshments as required • Act as first point of contact for all telephone calls, ensuring all calls are handled professionally, screened and routed as appropriate in line with company procedures • Deal with incoming and outgoing post • Book and manage couriers ensuring value for money for the company • File and maintain office records in line with company protocols • Scan and file documents • Take notes of meetings, draft Minutes for approval and distribute to attendees as required • Develop & implement administrative systems. • Produce weekly/monthly/annual KPI reports for senior management as required. • Prepare thorough documentation of systems and processes • Liaise with competent authorities and other stakeholders as directed by management. • Act in a PA capacity to the Directors when requested

Office Management • Maintain office equipment and stationery supplies • Manage third party services (security, cleaners, catering). • Ensure office is well maintained, tidy at all times

• Assume responsibility for global Benefits Management including: sourcing, managing renewals, preparing Benefits summaries; match outgoing/incoming policies; demonstrate competency and understanding of entire process • Liaise with Insurance brokers when requested. • Undertake research globally and document HR practices/statutory and enhanced benefit information. • Assist with drafting of employment contracts, update, issue and version control in line with company guidelines.

• Assist with the maintenance of appropriate absenteeism records to monitor absenteeism (sickness and holiday) for assigned clients. • General office HR administration duties as required.

Ad-Hoc Project Work

• Health & Safety . • Other Ad-hoc projects as required by the Directors.

Sales & Marketing • Carry out website updates. • Provide administrative assistance to the Sales team.

Account Management Support

• Provide support to Account Managers in respect of onboarding clients and their employees. • Undertake data entry into CRM and HRIS systems • General ad-hoc support as required

Any other task as reasonably required by the Directors which falls within the Job Holder’s scope of ability.

Salary wise they are looking at offering between £20,000-£22,000 plus an excellent benefits package.
If you are interested in this role then please send your CV to us at or for more details please give a call on 01926 857000

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